While working with Lumen and David, I never felt like I was just a customer. I felt like I was dealing with a true business partner, where my business really mattered. The attention I got during the entire process and after was a real joy. Plus, I never felt left behind, even after I got my policy, and I never felt that I was being upsold at every turn. I have recommended Lumen and David many times and will continue to do so every chance I get.